Sell more tickets
Make the decision to purchase an entry for your event a no brainer!
Having cash on hand when interest has peaked can be a barrier to entry for some potential participants. The option to pay in instalments makes your event more accessible to potential participants and creates more commitment, earlier into the event going live.
Key benefits of instalment payments
Increased Sales
Flexible pricing means opening your event up to a wider audience, which means more event entries!
Easy Setup
Turn on & off with the click of a button.
Completely Automated
Once the initial transaction has been made, Race Space will automatically charge remaining payments on your behalf.
Full Control & Visibility
Get a full breakdown of what & when payments are due & have full control on actions for any participants.
Simple to operate
Racers have full control of payments.
Participants can easily manage payment splits at checkout, opting to pay it off faster or slower (within the parameters set by the event organiser).
Automations & Controls
Race Space technology does the legwork.
Race Space manages all payments and if there are payment issues, there's an automated, 3-step payment chasing process before the race organiser is alerted.
You can get instant info on all instalment payments in your Race Space Organiser Dashboard.
Frequently asked questions
01
Do I have to offer instalments?
No, instalment plans are an optional service for your participants.
For some lower priced tickets, instalments may not make much sense.
For some lower priced tickets, instalments may not make much sense.
02
What if someone misses a payment?
Delinquency on payments is a rare issue, however it does happen from time to time. Importantly, where it does happen it is likely that the participant will not have bought a ticket in the first place.
If someone misses a payment for whatever reason, they are entered in to an automated reminder workflow that spans 3 weeks and 4 chaser emails.
While this is happening, you can view the payment status of all instalment payments from within your Organiser Dashboard.
If a user does not arrange payment within the workflow, they are assigned a 'bad' payment status and you can decide what action to take, which can involve cancelling their event entry and selling the ticket to someone else without refunding the amount paid so far.
If someone misses a payment for whatever reason, they are entered in to an automated reminder workflow that spans 3 weeks and 4 chaser emails.
While this is happening, you can view the payment status of all instalment payments from within your Organiser Dashboard.
If a user does not arrange payment within the workflow, they are assigned a 'bad' payment status and you can decide what action to take, which can involve cancelling their event entry and selling the ticket to someone else without refunding the amount paid so far.
03
When do I receive revenue from instalment payments?
Instalment payments are like all other transactions and are entered into the payment flow to you once received by Race Space.
04
Can I see how many people are using instalment plans?
Yes, you can see a breakdown of all those who have purchased via instalments, the number of instalments they've paid and have remaining, how many times they've been reminded and their payment status.
05
Is there a fee for instalment payments?
There is no charge for the organiser for instalment plans.
There is a small fee for participants if they opt this payment method, details can be found here.
There is a small fee for participants if they opt this payment method, details can be found here.
Features that work well with Instalment payments
{"modalTheme":"cara","mailCustomCSS":""}
